Package shipments from Sweden to the USA have now been stopped. PostNord, Sweden’s postal service, has been waiting for information from US customs authorities for almost two months – but for now deliveries are paused and packages are being returned to senders.
The decision follows the US’s tightened customs rules introduced this summer. The previous $800 limit for duty-free goods has been abolished for commercial shipments, but the exact rules for how packages should be handled remain unclear.
— This is worldwide and affects all countries. For PostNord, a smaller portion of our volumes is affected, but it is of course very important for those customers who previously sent goods duty-free, says Björn Bergman, communications director at the PostNord Group, to Swedish public broadcaster SVT.
According to Bergman, it is primarily small and medium-sized e-commerce companies that are affected by the halt. For private individuals there is an exception – they can still send gifts up to $100 duty-free.
PostNord does not want to specify how many shipments are affected by the decision.
— But every shipment is important for customers and consumers, of course, Bergman continues.
No information
The reason for pausing shipments is to avoid unnecessary transport. Without clear customs procedures, packages risk being sent back across the Atlantic immediately upon arrival.
It remains unclear when deliveries will resume.
PostNord has requested information from US authorities since June 30, but important details about the new customs procedures are still missing.
— We are working very closely with all postal operators in Europe to get all information from the US authorities about how we should clear customs. This is information we have requested since June 30, but we haven’t received the complete picture yet, explains the communications director.
Regular letter shipments without goods are not affected by the decision, nor are packages sent from the USA to Sweden.
Several postal companies follow suit
In addition to PostNord, Bring and DHL have also announced temporary halts for package deliveries to the USA.
According to Matilda Adelborg, press manager for Bring in Sweden and Denmark, no Nordic country is sending packages under the $800 limit to the USA because functioning solutions are lacking.
“Postal companies around the world are waiting for important clarifications from the customs authority in the USA, so that they can develop and implement the solutions required”, she writes in a comment.
DHL states in a press release that the new customs regulations come from the Trump administration and that postal companies from Scandinavia, Austria and Belgium have also paused their deliveries to the USA.